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IVR

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IVR (Interactive Voice Response).

IVR . , , , . IVR , , .

, IVR . , IVR - (ASR), (TTS), (DB), . , Cisco Systems, Genesys Avaya. IVR , .

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VXML (Voice eXtensible Markup Language). XML . , . VXML XML .

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 IVR

Cisco. , CME (Call Manager Express). , c +7-495-2234567 ( ), Dial-Peer .

gateway#configure terminal
gateway(config)#dial-peer voice 100 pots
gateway(config-dial-peer)#description VXML-IVR-TEST gateway(config-dial-peer)#incoming called-number 74952234567 gateway(config-dial-peer)#service VXML-IVR

dial-peer , flash VXML-IVR. DTMF.

:

<?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="ru-RU">
  <form id=" Greeting">
    <block>
      <prompt>
        !    
      </prompt>
    </block>
  </form>
</vxml>

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IVR - , , .

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P.S. , :)

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