IVR
! ...
IVR (Interactive Voice Response).
IVR . , , , . IVR , , .
, IVR . , IVR - (ASR), (TTS), (DB), . , Cisco Systems, Genesys Avaya. IVR , .
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VXML (Voice eXtensible Markup Language). XML . , . VXML XML .
.

Cisco. , CME (Call Manager Express). , c +7-495-2234567 ( ), Dial-Peer .
gateway#configure terminal gateway(config)#dial-peer voice 100 pots
gateway(config-dial-peer)#description VXML-IVR-TEST gateway(config-dial-peer)#incoming called-number 74952234567 gateway(config-dial-peer)#service VXML-IVR
dial-peer , flash VXML-IVR. DTMF.
:
<?xml version="1.0" encoding="UTF-8"?> <vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xml:lang="ru-RU"> <form id=" Greeting"> <block> <prompt> ! </prompt> </block> </form> </vxml>
. , .
IVR - , , .
, , VXML .