Cisco UCCX
CCX
, Cisco Unified Contact Center Express (UCCX), . , .
. , ( ), . CCX , .
Cisco Unified CCX Script Editor
IVR UCCX - Cisco Unified CCX Editor. , , . :

Database. 4 :
- DB Get - ;
- DB Read - ;
- DB Release - ;
- DB Write - , Write ;

, Start End. , , . , 4 .
SQL ,
, , DB Read:

, :
- DB Resource Name - . ;
- Data Source Name - (DSN), UCCX (Cisco Unified CCX Administration Database);
- Timeout (in sec) - . , , . , 7 . , 0, ;
General Field Selection:

- - SQL (), . ,
SELECT fld1, fld2 from tbl where fld1 = $variable
- , , , , (DTMF , ); - Test () - , ;
- Number of rows returned - , , Test;
- Show all fields (select table/view) - , ;
, . DB Get:

- DB Resource Name - ;
- Data Source Name - ( Cisco Unified CCX Administration);
- Refresh Database Schema () - , CCX Editor;
Field Selection:

- Table/View - , General, ;
- :
- Field Name - , ;
- Data Type - (/ );
- Local Variable - , ;
- Add/Modify () - , ( , read only);
, , (TTS) , ( ). , Yandex.SpeechKit Asterisk.