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Merion Mertics , ,

CRM

4

Cisco Call Manager Express (CME) , ISR (Integrated Service Router). IP CME , , . , Call Manager Express. IOS (Internetwork Operation System) , , .

IP Cisco Call Manager Express E1, FXO FXS. SIP SCCP, , .

. Cisco Call Manager Express ISR , . , Cisco IP , () . CME:

: CME . , ;

: CME , , , PIN ;

: IP IOS. , , , . Cisco Systems Cisco Configuration Professional (CCP). (GUI) ;

Computer Telephony Integration (CTI): CTI . , Microsoft Outlook;

VoIP : CME , . , , , Cisco Unified Communications Manager ;

: CME Cisco Unity Express (CUE), .

Cisco Call Maganer Express Cisco

Cisco Call Manager , .

Call Manager Express

, Cisco IP , . SIP SCCP, . , CME, , , ( ) . , CME SIP SCCP E1 FXO . , Cisco Call Manager Express VoIP Public Switched Telephone Network (PSTN) . , Call Manager Express Digital Signal Processors (DSP), . , , , DSP.

, Site to Site VPN , .

CME VXML , . , VXML , . VXML .

, Dial Peer . , .