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. WIKIMERIONET
Merion Mertics , ,

CRM

3

, Cisco UCM (CUCM). , , , Cisco ( BiB). ? - . , SPAN/RSPAN/ERSPAN.

: API (JTAPI CUCM, CTI), RTP BiB (Built-in Bridge).

Nice, ZOOM, Verint, . .

, .

Application User CUCM

Web- CUCM

IP PBX. , User ManagementApplication User.

Web- CUCM

Add New. :

Application User
  1. User ID;
  2. "Password". "Confirm Password";

Controlled Devices. , Add to User Group, .

, . :

  • Standard CTI Allow Park Monitoring.
  • Standard CTI Allow Call Recording Standard CTI Allow Control of Phones supporting Connected Xfer and conf
  • Standard CTI Allow Control of Phones supporting Rollover Mode
  • Standard CTI Enabled.

Add Selected:

Save (). , . SIP .


SIP CUCM

SIP CUCM .
 SIP -

Add New.

Trunk Type = SIP trunk, Device Protocol = SIP

Device Name, Description, Device Pool ( ), SIP Trunk Security Profile Non Secure SIP Trunk Profile, SIP Profile Standard SIP Profile.

, Route Pattern ( )


Route pattern CUCM

 route pattern  CUCM

. 1111. Gateway/Route List .


Recording Profile

Select DeviceDevice SettingRecording Profile. Add New:

  • ;
  • , Route Pattern. 1111 ;

( BiB), Recording Profile , Allow Control of Device from CTI Recording Option Automatic Call Recording Enabled.