. CTI (Computer-Telephony Integration) - .
CTI :
, , , , , , . . CTI-, . , , , . , , , .
CTI :
- CTI
- CTI
, CTI , , , , . .
CTI- , CallerID ( ).
CTI ; , (call ringing), (call answered) (call disconnect).
CTI , . CTI , .
CTI , :
( , , .)
- - , , , , (DND Do Not Disturb), , ..
- ,
- - ,
- - (, , , , ..)
CTI :
- CSTA (Computer - Supported Telephony Application) ECMA (European Computer Manufacturers Association) ,
- TSAPI (Telephony Service Application Program Interface) AT & T / Lucent Novell
- TAPI (Telephony Applications Program Interface) Microsoft