Telegram- 👇 😉
-
. WIKIMERIONET
Merion Mertics , ,

CRM

3

. , ? - , SLA - .

, UCCE. - Cisco . Cisco Unified Intelligence Center (CUIC), ". , .


?

CUIC . " standalone, 1 , , 8 .

CUIC , , , , , " ( web ), .


, CUIC :

 Cisco Unified Intelligence Center

, :

  1. () CUIC ;
  2. web - Unified Intelligence Center;
  3. " Data source (, );
  4. UCCE CVP ;
, CUIC UCCX

UCCE ( CUIC Data Sources), AWDB (Administrative Workstation DB). , SQL - 1433 ( ).

, , CUIC - . - (data sources).

. , CUIC.


CUIC?

UI . :

  CUIC

Data Source CUIC - . :

 Data source CUIC

. .

. . , , ( , ), - :

  CUIC

CUIC 12

12 Cisco - ( , , ). Finesse. . , UI CUIC:

CUIC   12